AGCS Introduces Global Aviation Claims Officer

Allianz Global Corporate & Specialty (AGCS) has announced the promotion of Cristina Schoen to Global Aviation Claims Manager. Schoen was previously director of airline claims for the United States, a role she will retain in addition to her new one. In his new role, Schoen will report to Jim Turano, Regional Head of Long Tail Claims for North America, and Jörg Ahrens, Global Head of Key Case Management (Long Tail).

Schoen started her work at AGCS as a Senior Roofing Advisor and gradually moved into roles of increasing responsibility. Prior to joining Allianz, she headed the airline claims division of United States Aircraft Insurance Group and held partner positions in the law firms of Archer & Greiner PC and Sweeney & Sheehan, PC

Schoen has built a reputation as an expert in airline emergency response protocol from an insurer’s perspective. She frequently presents at aviation industry events and was recently a keynote speaker at America’s Claims Executive Leadership Forum. A lawyer, Schoen is licensed to practice before the state and federal courts of New York and New Jersey and the United States Supreme Court.

“We are delighted that Cristina has been recognized and honored for her deep expertise and rich accomplishments, both at AGCS North America and globally,” said Turano. “She is a true team leader and makes a value-added difference in everything she does.”

“I am extremely pleased to have Cristina, with all of her extensive expertise and industry connections, on the global key case management team. Said Ahrens. “This will be of great benefit to the global aviation community of AGCS. Together with Cristina, we will have a very experienced and recognized claims professional who will oversee the global claims portfolio, combining important local client functions with global strategic tasks.

“I am incredibly proud of Cristina and her contributions to the aviation team through her insightful and hands-on claims oversight,” said Dave Warfel, Regional Aviation Manager for North America for AGCS. “She brings enormous experience to the company and always goes above and beyond to support our customers. She most deserves these new global responsibilities, and her new role will bring tremendous value to our customers and business partners in all GATS regions.


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